Employment Services

Managing payroll can be complex, especially with an international crew. We offer streamlined MLC certified recruitment employment ensuring effortless payroll services that handle all aspects of crew compensation, including administration, accounting, payments, reporting, pay slips, social security matters, statutory reporting, and crew leave records.

Navigating the tax and social security obligations for an international crew can be daunting. Our experts ensure full compliance with international tax laws and social security regulations, providing peace of mind for yacht Owners.

Effective dispute resolution is essential for maintaining a harmonious working environment on board. At Protam Yacht, we manage crew disputes, complaints, disciplinary matters, and terminations in accordance with MLC approved procedures. Our services include comprehensive support for Captains in all aspects of labour relations and crew discipline.

Even the best crews can encounter conflicts, and our professional mediation services ensure these disputes are resolved amicably and efficiently. Additionally, our dedicated HR support Team is available 24/7 to address any issues or concerns, providing continuous support to both yacht Owners and crew members to maintain a stable and efficient operation.

At Protam Yacht, we provide comprehensive crew employment contracts and documentation services, ensuring compliance and clarity. We draft clear and fair employment contracts, approved by all major flag states and compliant with maritime labour laws and industry standards.

These contracts outline the rights and responsibilities of both the employer and the crew members. Our MLC Crew Employment Services Handbook details the correct procedural approach to important employment matters, while our standing orders specify the standards expected by Owners, Authorities, MLC, and Management.

We also handle monthly salary reporting, including account verification, payments, reports, and pay slips. Accurate record-keeping is crucial for legal compliance and efficient management, so we manage all necessary documentation, including work permits and visas, ensuring everything is meticulously maintained.

The wellbeing of your crew is vital for their performance and happiness. By offering access to comprehensive healthcare services, counselling, and wellness programs we prioritise both mental and physical health of your yacht’s crew. Life at sea can be demanding, so we strive to maintain a healthy work-life balance for your crew by effectively managing rotations, leave schedules, and shore-based activities. By focusing on the welfare and wellbeing of your crew, we ensure they remain motivated, healthy, and efficient, contributing to a positive and productive onboard environment.

To maintain a high standard of service, continuous training and development of your yacht’s crew is essential. At Protam Yacht, we facilitate regular programs, including crew etiquette and butler training, to enhance the skills of your crew and keep them updated with the latest industry standards and practices.

Safety at sea is also paramount, so our training also includes rigorous safety and emergency response procedures, ensuring that your crew is well-prepared for any eventuality. By prioritising ongoing training and development, we ensure that your crew delivers exceptional service and maintains the highest levels of safety and professionalism.